Visitor Information

Visitor Information

We're committed to providing a patient care environment that is supportive of the patient's relationships with family and friends. Your visit is the perfect prescription for your family or friends. We want you to know that we put safety first, for our patients, their families and all who work here. Please take a moment to read our visitor information guide. You will also find a guide in every patient room that will answer additional questions.

Visitor Responsibilities

  • Obtain visitor ID badge.
    • Why do I need an ID badge and where do I get one? The visitor badge lets us know that you a visitor in our hospital. You can obtain your badge upon arrival from the reception areas located on the first floor of the Oak Park lobby (West entrance) or Emergency Department (South entrance).
  • Children will be supervised throughout the hospital by a responsible adult, other than the patient.
  • Remember, if you have a fever, cough or are not feeling well, please stay home until you are well enough to visit.
  • Please do not visit for 24 hours after showing signs of illness such as but not limited to:
    • Runny nose
    • Cough
    • Fever
    • Pink Eye
    • Diarrhea
    • Vomiting
  • For the safety of our patients and visitors we require you to thoroughly wash or sanitize your hands before and after entering a patient room and/ or having contact with the patient.

Where is Visitor Parking?

Parking is free for all patients and visitors. When visiting the main hospital, it is recommended that visitors park in the adjoining South lot by the emergency room. You must enter from Oak Park Avenue to access the lot. When visiting the Professional Service Building located at 3231 Euclid Avenue, we recommend parking in the East parking lot located on Euclid Avenue.

Visitation Rights

  • Patients may choose who may and may not visit them during their hospital stay.
  • Patients may withdraw or deny permission for visitation at any time.
  • The patient (or the patient's support person) may limit the visiting privileges of his/her visitors, including providing for more limited visiting for some visitors than others.
  • Clinical reasons may limit the number of visitors at one time at the patient's bedside.

Reasons for Limiting Visitation

Visitation may be limited by the hospital due to the following potential patient needs.

  • Patient's need for rest or privacy.
  • Need for privacy or rest by another individual in the patient's shared room.
  • Clinical interventions, therapy or procedures where the health care provider believes limited visitation is best for the patient.
  • Patient's risk of infection by the visitor and visitor's risk of infection by the patient.
  • Extraordinary protections because of a pandemic or infectious disease outbreak.
  • Substance abuse treatment protocols requiring restricted visitation.
  • A court order limiting or restraining contact.
  • Threatening or disruptive behavior directed at the patient or hospital staff.

The above limitations are mandated by the Center for Medicare and Medicaid Services. Clinical necessity may warrant the need for caregivers to limit the number of visitors at any one time.